![]() You don’t need ultra-fast broadband to make audio-only calls, either. This is VOIP technology that’s been around for a few years now and enables you to make very cheap international calls using your broadband. What’s the solution? One answer is Skype. Indeed, £400/year is regarded as small fry for BT and often doesn’t get your business on to their plans, which save you money when you start making international calls. You have to use both in parallel.The other day we were looking through our phone records and realised that just to own a business phone can cost over £400 a year, and that’s before we start to make international calls. It does not allow a user to log into their personal Skype through the same platform. ![]() My coworker was a regular user of Skype for Business, yet in my contact list it said he has been offline for more than 100 days. "It sometimes shows online people as being offline. "It doesn't deliver messages if the contact is offline or if the contact is on a mobile device (most of the time)," he explains. Nemcok has also experienced a raft of problems using Skype for Business. They seem to love it as they integrate it into their dispatch methods." We do have clients that have it and still continue to use Skype for Business daily, but these are clients in the service industry, specifically. He explains: "The apps just weren't being used as the main program was always up. "No one will deny that the app integration in Skype for Business is very nice, not to mention the 250-user count, but most companies do not need to make the jump from Skype," explains Nick Espinosa, CIO of IT consultancy firm BSSi2.Įspinosa ran Skype for Business in his office for around 90 days before he deemed it really unnecessary to the workflow, and the company moved back from the business to the normal version shortly after. For me it's more important to have that peace of mind that our information is secure within the company."Īre businesses getting value for money in paying for Skype for Business? Not everyone thinks so. "The sole reason I use Skype for Business is because it gives you enterprise-grade security. "I have both accounts and I prefer Skype for Business even though we are a small business," explains Taylor Murray, lead developer at call center software. The security aspect is crucial for many businesses, including call center technology provider Call Tools, which cites it as the key reason it is using Skype for Business. It also comes with enterprise-level security, and Cloud PBX with PSTN Calling, and PSTN Conferencing. "Skype for Business is great for meetings and conference calls with video or presentations, it also allows recording, can be accessed online, and more," says Nemcok. Then there is Skype Room Systems where you can use Skype for Business with standalone cameras and monitors, as well as audio equipment from Microsoft's partner network, and the Microsoft Surface Hub a large screen device built for ink and touch. What I mean by that is that besides using the same logo, there is very little they have in common." Michal Nemcok, PR and marketing manager at LIFARS, a digital forensics and cybersecurity intelligence firm, explains: "The main difference is that Skype for Business is not really Skype. Let's make one thing clear: this is not the same thing as regular Skype, and it doesn't mean that the Skype that we all know and (some of us) love has been discontinued. The integration of the two can be traced back (officially) to 2013, which leads us to the announcement at the end of 2014 that Lync would be relaunched and rebranded as Skype for Business. Many questioned why the Seattle-based company would buy a product that competes with its existing offering (anyone remember Windows Live Messenger?), and whether they would eventually merge into one. Separate from all of this, Microsoft bought Skype in 2011 for the hefty sum of $8.5 billion. ![]() It offered features such as instant messaging, presence, voice and video calls, desktop sharing, file transfer, and mobile apps for iOS, Android, and Windows Phone. Once upon a time, Microsoft offered a unified communications product called Office Communications Server (previously known as Live Communications Server), which was replaced and rebranded in 2010 with Lync. ![]() Let's quickly recap the history of this communications app. ![]()
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